Delete your account
You can request deletion of your Split Harbor account and associated personal data without installing the app.
Request by email
Email privacy@koturstudio.com from your Split Harbor account email. Say that you want to delete your Split Harbor account. We verify your identity before processing the request. Never send a password, authenticator code, recovery code or original bill.
Delete from the app or web
Open Split Harbor on the web or your installed app, sign in, and open Settings to find account deletion. In Android, choose Delete my account. Complete the password and required account-security checks, then confirm deletion. If you joined using Google and have no Split Harbor password, use Reset password to set one first.
Export records first if you need a copy. Transfer ownership or archive shared groups before deleting your account. If you cannot sign in or complete these steps, use the email request above; support cannot bypass identity verification.
What is deleted and what remains
Deletion blocks account access and removes login/profile identifiers during processing. Shared accounting history remains under an anonymous member label so other participants’ balances remain correct. It does not automatically erase personal information entered into shared free-text records. Known local drafts on the requesting device are removed; offline devices cannot be remotely wiped.
Historical encrypted backup copies are not immediately erased. Shared records remain available to authorized participants; temporary records follow scheduled cleanup. For retention details or a request about specific shared data, contact privacy@koturstudio.com. See the Privacy Policy for current retention and provider information.